Who we are

Our website address is: https://sheffood.org.uk. We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@sheffood.org.uk

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they share and/or collect in ShefFood. This policy is not applicable to any information collected offline or via channels other than this website.

By using our website, you hereby consent to our Privacy Policy

Information we collect

The personal information that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, organisation name, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register as a partner, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

If you leave comments on our website, we may obtain additional information such as your name, email address, and the contents of the comment, and any other information you may choose to provide. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Visitor comments may be checked through an automated spam detection service.

ShefFood does not use any cookies to track its users. Instead, we’ve opted for Fathom Analytics, which provides analytical data while protecting users’ privacy. Learn more about Fathom Analytics here.

For more general information on cookies, please read “What Are Cookies” from the ICO.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new services, features, and functionality
• Communicate with you, either directly to provide support in our role as Sheffield Food Partnership
• Send you emails
• Find and prevent fraud

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. If you use a contact form, we will retain information indefinitely in the website and on our administrative systems so that we can respond appropriately

What rights you have over your data

If you have used our contact form, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Please contact info@sheffood.org.uk to discuss your data.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

ShefFood does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.